1. Psychological counselling is available to students, lecturers and employees of Mykolas Romeris University (or to other members of the University community upon separate instruction from the University administration).
2. Psychological counselling is a form of short-term psychological support. A Client is normally entitled to up to 5 counselling sessions per academic year.
3. Each counselling session lasts 50 minutes. Counselling sessions are normally held once a week.
4. The Client must notify the counsellor of their inability to attend a counselling session no later than 24 hours before the scheduled start of the session.
5. If the Client fails to attend a counselling session without prior notice, or provides notice less than 24 hours before the scheduled start of the session, the session shall be considered as having taken place.
6. If the Client arrives late for a counselling session, the duration of the session shall not be extended. If the Client is more than 15 minutes late, the counselling session may not be provided and shall be considered as having taken place.
7. Information disclosed during counselling sessions is confidential and may only be disclosed where there is a risk to the life or health of the Client or other persons; where information becomes known concerning possible violence, neglect or other violations of the rights of a child or another dependent person; or where disclosure of the information is required by the laws of the Republic of Lithuania or other legal acts.
8. The Client has the right to request a change of counsellor. The counsellor may also propose a change of counsellor if circumstances arise indicating that such a change would help ensure appropriate and high-quality support for the Client.
9. The counsellor has the right to terminate counselling if the Client:
   • fails to attend three consecutive counselling sessions, even if the Client has notified the counsellor of their absence;
   • behaves aggressively towards the counsellor during counselling sessions or is under the influence of alcohol or other psychoactive substances;
   • refuses to seek the long-term, comprehensive or specialized support that is necessary for the Client and cannot be provided through the counselling services offered by the University.
10. If it is determined that the Client requires long-term, specialized or comprehensive support that cannot be provided through the counselling services offered by the University, the counsellor shall discuss the situation with the Client and recommend seeking assistance from appropriate support services or specialists.

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